Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. FILTER STATION SDN BHD will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 DAYS after the confirmation.

Please return your purchase to the following address:

Lot 1383-J, Jalan Bayam, 15200 Kota Bharu, Kelantan

Please contact us at 1300 88 9898 or  019-9385688 if you have any questions or doubts.